Checklist / CeramOptec

+49-228-979670 (DE)
+371 – 653 43 646 (LV)
+1 437-914-9233 (CAN)

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Interview Sales Manager

Checklist Customer Satisfaction

How satisfied are you with the following issues?

1 - very good; 5 - bad

1. Expert advice

1.1 Expertise of Sales Reps *

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5

1.2 Accessibility by telephone/ Expertise *

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2

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4

5

1.3 Flexibility to find capable solutions *

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2

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5

1.4 Significance of our brochures *

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2

3

4

5

1.5 Completeness of our product range *

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2

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4

5

2. Processing

2.1 Expertise and quickness of performing orders *

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5

2.2 Our system for complaint handling *

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5

3. Delivery

3.1 Quickness of delivery *

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5

3.2 Number of wrong deliveries *

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5

3.3 Quality of packaging *

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5

3.4 Labeling of products *

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5

4. Support before and after the order

4.1 Information on the website *

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5

4.2 Newsletter, social media channels *

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5

4.3 Response time to external questions and suggestions *

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Remarks:

Email address *

Customer: *

Department:

Contact person:

Copyright: CeramOptec® GmbH, Siemensstr. 44, 53121 Bonn, Phone: +49 228 - 979670, Fax: +49 228 - 9796799

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